DATA PROTECTION POLICY
In compliance with the provisions of Regulation (EU) 2016/679, April 27th 2016, of the European Parliament and of the Council, regarding the protection of natural persons in relation to personal data processing and their free movement, as well as in compliance with Law 26/2006, July 17th, regarding insurance mediation and private reinsurance, we do inform our Clients that their private data will be object of processing as described in Article 4.2 of the aforementioned Regulation.
The entity responsible for such processing is ALKORA EBS Correduría de Seguros y Reaseguros S.A.U. with CIF number A01051747, and legal address in Avenida del Brasil 4, 28020, Madrid. The Client can contact our Customer Service via phone (+34 91 417 48 50) or email: ejerciciodederechosRGPD@alkora.es).
The Insurance Brokerage processes the data of the clients in order to manage the insurance agreement required to it aiming to strengthen the relationship between the Brokerage and the Client as regard the provision of counsel and information for the contract and during the validity of the insurance contracts. Likewise, the data will be required in the event of loss. These uses of the data are legitimised in compliance with Article 6.1.b) of the GDPR.
Additionally, the Insurance Brokerage will process the data of the clients to send them commercial communications about insurance products brokered by the Insurance Brokerage. To this effect, the Insurance Brokerage processes the data on the basis of legitimate interest. Nonetheless, the Client can object to this type of data processing at any given time, without interfering or limiting the execution of the main contract.
We inform our Clients that the private data provided to the Insurance Brokerage will be stored as long as the purpose to which they were gathered lingers on; and, until the expiration of the deadlines for the prescription of the possible actions that could derive from the fulfillment of the contract –even after the termination of the insurance contract, being blocked all the data as soon as they are no longer required for the fulfillment of that purpose. Concerning all those insurance quotations that do not end up in the actual contract of a policy, the data will be stored for six months after the quotation has been presented to the Client. By then, we will proceed to its cancelation.
Furthermore, when the data elimination derives from the exercise of the right of opposition –on behalf of the Clients, as described in Article 21.2 from Regulation (EU) 20167679, the entity responsible could keep the identifying data of the person affected whenever they are required to avoid future processing for direct marketing.
The client is hereby informed that failure to provide the required data entails the inability to sign the brokerage contract.
In compliance with the provisions of Article 99.1 of Law 20/2015, July 14th, regarding the ordinance, supervision and solvency of insurance and reinsurance entities, the Insurance Brokerage could transfer the private data of the Clients to the the insurance company with the sole purpose of granting the full unfolding of the insurance contract and the fulfillment of the obligations established in the aforementioned Law and in its development provisions.
The Clients have their right to revoke their consent at any given time provided that the data processing is not necessary for the fulfillment of the contract. The withdrawal of the consent will not affect the lawfulness of the processing based on the consent previous to its withdrawal.
The Clients can exercise their right to access, rectify, suppress, limit the processing, oppose and ask for the portability of the data through the Customer Service via email (ejerciciodederechosRGPD@alkora.es). To that effect, an ID copy must be attached.
As a last resort, the Clients can request information about their rights and file a claim before the Spanish Data Protection Agency, with domicile in Calle Jorge Juan 6, 28011, Madrid.